Did you send an email to someone @ breaze and it has "bounced"?

Did you get a message from the web server like this?

 (Ballarat_Vic_Au-Attachment-Warning.txt)
 Warning: This message has had one or more attachments removed
 Warning: (the entire message).
 Warning: Please read the "Ballarat_Vic_Au-Attachment-Warning.txt" 
attachment(s) for more information.
 
 This is a message from the MailScanner E-Mail Virus Protection Service
 ----------------------------------------------------------------------
 The original e-mail attachment "the entire message"
 was believed to be infected by a virus and has been replaced by this warning
 message.
 
 If you wish to receive a copy of the *infected* attachment, please
 e-mail helpdesk and include the whole of this message
 in your request. Alternatively, you can call them, with
 the contents of this message to hand when you call.
 
 At Thu Aug 13 16:14:12 2009 the virus scanner said:
    Clamd:  message was infected: Phishing.Heuristics.Email.SpoofedDomain 

You need to look into the information contained in this type of message to see what has happened and how you can get an email through to BREAZE.

A Common issue:

(Full details from http://www.mail-abuse.com/enduserinfo.html)

If you are a mail user with a standard mail client (such as Eudora, Pegasus Mail, Netscape Mail, Thunderbird or Outlook Express) and you can't send mail because of a "DUL" error, it is probably because your mail program is set to use a mail server other than the one your current Internet access provider provides you.

Most Internet Service Providers (ISPs) usually prevent this type mail relay with their own anti-relay software, but depending on their configuration they may check the MAPS DUL (a database) before they check for unauthorized relay.

If you use a mail (SMTP) server on your own computer, or you share your Internet connection with several other people on a local network with a proxy server such as Whistle's InterJet, and you can't send mail because of this list, it is because your recipients cannot tell the difference between your legitimate mail delivery and a spammer's trespassing on their equipment. However, there is a very easy way to work around the MAPS DUL and get your mail through, and it may even speed up your mail in the process.

How to start sending mail again
If you use a standard mail client, ask your Internet Service Provider (Meaning the ISP you are using at this moment, if you use more than one) what its outbound mail, or SMTP, server name is. Then change the Outbound or SMTP server setting in your mail program to that name. You should be able to send mail after that.

If you use more than one ISP, you may need to switch your SMTP server setting back and forth, or one of your providers may allow access through special means, such as checking mail before sending or using some form of authentication (SMTP AUTH).

If you use your own SMTP server or proxy server, check its documentation for an SMTP Gateway setting then set this to match your ISP's outgoing mail server.

What this does is tell your proxy server to send all outgoing mail to that computer first, and that computer will relay it to its final destination. Because the MAPS DUL will not list your ISP's outgoing mail server, any of your recipients who use the MAPS DUL will not stop your mail if you send it in this manner. In fact, you may find you will be able to send your mail faster because this server will do the "hard" work of directing the mail.

Jargon:

SMTP - Simple Mail Transfer Protocol

ISP - Internet Service Provider (ie, who you connect to the web with)

DUL stands for Detailled User Listing

Definition of Spam